The practitioner who is the subject of a complaint will be provided with a copy, during the initial review of the complaint, and asked for a written response. If the complaint is found to be valid, following the detailed review process outlined in the Complaints and conduct review procedure, the National Executive Committee (NEC) will give consideration to the appropriate action to be taken which may include one or more of the following:
The executive officer will provide written notification of the outcome of the review to the practitioner and the person who provided the notification.
The executive officer will prepare an annual statement of the reviews conducted and the outcomes. The annual summary will provide summary information only and will not include the names of individuals or organisations.
Posted in: Complaints